Who it's for · Your industry

Your Way. Every Conversation. Whatever You Sell.

We build a Blueprint of how your best people win a conversation, in your industry's words, then hold every call and every face to face conversation to it.

The customer says

  • Insurance agency“Can you just email me a quote?”
  • HVAC company“What do you charge to come out?”
  • Real estate team“Can you just send me the listings?”
  • Jewelry store“Is it cheaper online?”

Your Blueprint · Best answer

Your Blueprint decides what great sounds like next.

Different industries. One question: did your team handle it your way?

Sample customer questions.

Who it's for

Any Industry Where Conversations Drive the Business.

We started inside dealerships, where every call is a sale won or lost. The same approach works anywhere a customer calls, walks in, or asks for a price. A few of the businesses it fits:

  • Insurance agencies
  • HVAC, plumbing and electrical
  • Roofing and solar
  • Real estate
  • Mortgage and lending
  • Property management and leasing
  • Luxury goods and jewelry
  • Boats, RVs and powersports
  • Equipment and machinery
  • Home builders and remodelers
  • Pools and outdoor living
  • Pest control and lawn care
  • Security and alarm systems
  • Furniture, flooring and cabinets
  • Auto repair and collision
  • Moving and storage
  • Fitness and memberships
  • Event venues and travel
  • Staffing and recruiting
  • B2B and inside sales teams
  • Franchises and multi-location brands
Don't see yours?

If your conversations drive the business, we build around it. The list is a starting point, not a limit.

Built around your business

Your Industry. Your Words. Your Standard.

It starts with The Standards Interview. We sit down with your leadership and capture how your best people win a conversation: your process, your products, the objections your customers raise, and your best, acceptable, poor and never answers to each one.

  • Your language, not oursPremiums, service calls, listings or carats. The Callsistance Blueprint is written in the words your customers and your team actually use.
  • Measured the same way, every timeEvery conversation is scored across the same seven categories, from Opening Value to Clear Next Step, using your answers.
  • It changes when you doDisagree with how a moment was scored? Change the standard right from that moment.

The live dashboard runs on a fictional powersports dealership. Yours will speak your industry.

Disagree with a call? Change the standard right from the moment, and see what was applied.

Try it yourself →

What your managers get

On the Phone and Face to Face. Know What to Coach This Week.

Mark it done in the Gameplan and it lands on every rep's chart.

Try it yourself →
  • Every conversation measuredPhone calls with Callsistance. Face to face conversations with Livesistance. Both scored against your Blueprint.
  • Coaching in your wordsManagers get a weekly Gameplan of huddles and one-on-ones built from your Blueprint.
  • A heads up when it slipsAn alert to the people you choose when a conversation falls below your line, so they can step in while the customer is still deciding.
  • New hires trained your wayThe Playbook teaches your answers before a new hire takes a live customer.

See how face to face conversations work →

Every location, one standard

One Blueprint Across Every Office, Branch and Store.

Run more than one location? Every location is held to the same standard and sits side by side in one view, so you see who is holding it and who needs help.

A new location starts on day one with the same answers your best location already uses.

One location, the last 30 days

  • 6.6Up 0.5Team average, against the 30 days before
  • 14%Down 10 pointsShare of calls under the alert line

Sample numbers from the live demo. Fictional dealership.

Show us how you sell.

Tell us how your best people win a conversation. We'll show you what it looks like on every one.

Or just call us: 817-900-9195

Your Way. Every Conversation.