A Week of Coaching

Your week of coaching, written before the week starts.

Before the week starts, the Gameplan lays it out: a short team huddle for every day the store is open, a one-on-one with every rep, and a plan for each salesperson built from their own calls. You run it, tick it off, and it's logged.

See It Live → Show Us How You Sell →

The Gameplan

A huddle every day. A one-on-one for every rep. Already written.

  1. SunThe Gameplan is written from your team's last 30 days of calls. The day is set per store.
  2. MonA ten-minute huddle on the category the team needs most, with the exact line to practice.
  3. TueAnother huddle, and the first one-on-one, on the days you choose. The rep who needs it most goes first.
  4. Wed to FriA huddle each day and the rest of the one-on-ones, each built from that rep's own plan.
  5. Busiest dayThe team huddle gets a five-minute version.
  6. Every dayTick it done, add a note, and it lands on the rep's chart.
  7. Any momentA call falls below your line, and the people you choose get an email while there is still time to call the customer back.

Gameplan · Week of Sep 7

Hold the number, then name the day.

  1. Sun, 9:00 pm

    Gameplan writtenFrom 83 calls in the last 30 days. Goal: Next Step from 6.1 to 6.8.

    Ready
  2. Tue, team huddle

    Hold the number, build the valuePlayed Alex's call with Luis, then ran the counter in pairs, twice each.

    ✓ Done
  3. Tue, one‑on‑one

    Sarah Johnson: one question before every answerPlayed the Mia call, then the Mike call, back to back.

    ✓ Done
  4. Tue, logged

    On Sarah's coaching log and chartThe tick and the note land on the rep's page the moment it is marked done.

    Logged
TueWed ThuFriSat coached 5.54.6 6.36.9

Sarah's Discovery

4.5 → 6.6

first week to this week

Sample week. Fictional dealership, reps and calls.

See it live →

Why it works

Less prep, and a way to see if it worked.

01

Prepared automatically

Every huddle comes with its focus, the exact line to practice in your standard's words, and a call from your own team to play. Every one-on-one comes with its agenda. Nothing to prepare the night before.

02

Built from the rep's own calls

Each one-on-one is the first focus of that rep's plan, rewritten every week from their last 30 days of calls. When a rep fixes one thing, the plan moves on to the next. Nothing is invented about the rep.

Reps can get their own copy, written to them. They never see your notes about them.

03

Logged against future performance

A huddle is logged for every rep in the room, a one-on-one for that rep, and each shows up as a mark on their chart. Next week you can see whether the line moved.

More coaching plays

Three more plays, straight from the screen.

The Gameplan covers the week. These start from something already on the dashboard, and each takes ten minutes or less.

  • Monday
  • 10 minutes
  • Whole team

Play the best call of the week

Open the best call on the team page and play two of its green moments. Ask the team what the rep did, so they hear the standard in a colleague's voice.

See the team view →
  • Weekly
  • 5 minutes
  • Pairs

Pair your strongest with your weakest

Ask the dashboard “Who handles price objections best, and how?” and have that rep walk a teammate through their own clips. Peer coaching, with evidence.

See it answer the question →
  • Any day
  • 2 minutes
  • Any moment

Fix the standard, not just the rep

When a report calls something wrong that your team does right, suggest a change from the moment itself. It comes back Applied or Not applied, with a note either way.

See a call page →

Now picture next week with your team's calls.

Tell us how you want your reps to sound. With your permission, we call your stores and show you how your reps responded.

See It Live → Show Us How You Sell →

Or just call us: 817-900-9195

Clips on fictional data. Northline Powersports, its reps and its calls are invented.