Livesistance · When they walk in

Your Blueprint, on the showroom floor.

The phone sets the appointment. The showroom makes the sale.

Livesistance holds every face to face sales conversation to the same Blueprint as your calls, and shows your managers exactly what to coach this week.

Show Us How You Sell → See it on phone calls first →

7.1

Conversation evaluation · Showroom

Found the why, then gave ground on price

Alex Rivera with Luis, a walk-in · Sat, 11:18 am · 24 min

  • 8Opening
  • 9Discovery
  • 8Trust
  • 8Product
  • 6Why Us
  • 5Price
  • 6Next Step

Did wellFour questions before the first unit was shown. Luis felt heard from the start.

Biggest gapA discount came at the first push, before the value was built.

One behaviorHold the number once, then explain what is already in it.

Sample evaluation. Fictional store, rep and customer.

Why the floor matters

The conversation that decides the deal happens where no manager can hear all of it.

Your best phone work gets the customer in the door. Then the sale is won or lost on the floor. Livesistance brings your standard to that conversation, so the visit gets the same evaluation, coaching and accountability as the call.

  1. The callCallsistance
  2. The appointmentSet on the call
  3. The walk-inLivesistance
  4. The follow-upYour process
  5. The saleYour number

Phone and showroom are two places your standard has to show up. Both are measured against one Blueprint, on the same seven categories, so what you coach on the phone and what you coach in person are never two different ideas of a good sale.

How it works

Three steps. Your standard, applied to every conversation.

  1. Step 1

    Set your standard.

    The Standards Interview captures how you want your team to sell face to face: how they greet, what they ask, how they build value, and how every visit should end.

  2. Step 2

    Your reps sell like always.

    A small wearable and the Livesistance app capture the conversation. No scripts to follow and nothing to open in front of the customer.

  3. Step 3

    Coach from it every week.

    Every conversation gets a full evaluation with Green and Red Candle moments you can hear, and your managers know exactly what to coach.

What you get

Everything you know from the phones, now on the floor.

Built on the same Callsistance Blueprint and the same seven categories, in the same dashboard your managers already use.

  • Every conversation evaluatedEach showroom conversation measured against your standard, in your language.
  • Manager and rep dashboardsWho is strong where, what slipped, and the conversations that prove it.
  • Low-score alertsAn email to the people you choose when a conversation falls below the score you set.
  • A Gameplan every weekA daily huddle and every rep's one-on-one, ready to run and log.
  • Coaching plans for every repRewritten every week from each rep's most recent conversations.
  • Moments you can hearClickable audio of the moments that matter, with Green and Red Candle notes.

The same dashboard, Gameplan and coaching plans, shown here on phone calls. Demo data, fictional dealership.

Try it yourself →

Bring your standard to the floor.

Tell us how you want customers handled when they walk in. Run Livesistance on its own, or with Callsistance so the phone and the showroom answer to one Blueprint.

Show Us How You Sell → Explore the Live Dashboard →

Or just call us: 817-900-9195

Your Way. Every Conversation.